Verified Sitter

Yii enhancements for Verified Sitter to improve user engagement through subscription and survey features

Reach : USA

Time Frame : 1 months

Deliverables:

Survey Module
Subscription Feature
Customized Sign-Up/Login
UI Enhancements
Feedback Collection System
Backend Integration (Yii)

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Overview

Verified Sitter is an online platform that connects families with babysitters and nannies. The client aimed to improve user engagement by introducing a subscription system and gathering feedback via surveys. They were facing challenges in understanding user needs and sending timely updates.

We integrated a custom subscription module and a feedback survey system using the Yii framework. Additionally, our developers redesigned the user registration and login process for better usability. These updates helped the client engage users more effectively, understand their preferences, and build trust by staying connected through timely notifications and surveys.

About Verified Sitter

Verified Sitter is a digital platform designed for families and caregivers. Babysitters and nannies can create a profile to offer their services, while parents can post childcare requirements and browse profiles. The site promotes transparent communication and provides essential information such as availability, experience, and ratings. It enables families to find trustworthy care options while offering sitters exposure to multiple opportunities. By focusing on ease of use and safety, the site has become a valuable resource for families looking for dependable childcare solutions and for babysitters wanting to build a presence in the caregiving market.

Project Goal

The client wanted to enhance the functionality of their existing Yii-based website by integrating features that would help them engage users better and gather valuable feedback. The main focus was on adding a survey system to collect user responses and insights, along with a subscription module that would allow users to receive regular updates via email.

In addition, they wanted us to customize the sign-up and login pages to streamline the onboarding experience. Our goal was to keep the updates lightweight, fast, and in line with the website’s current tech stack—primarily Yii, HTML/CSS, and MySQL—without disrupting existing functionality.

The Challenge

The main challenge was integrating new subscription and survey features into the existing framework without disrupting current workflows. We also had to ensure that the user experience remained smooth while handling user data securely and efficiently across all modules.

Our Approach & Solution

Requirement Analysis and Codebase Review

We began by thoroughly understanding the client’s expectations and reviewed the existing codebase. This helped us identify suitable entry points for integrating new features and ensured the new modules would align with the current site structure and performance requirements.

Overall Collaboration and Experience

The project was executed through steady collaboration between our development team and the Verified Sitter team. Their feedback helped us prioritize real user pain points, especially related to engagement and feedback collection. Communication was consistent, allowing us to address suggestions quickly and maintain development speed.

Our Yii developers worked in sprints, reviewing progress with the client at regular intervals. The trust and clarity established during the collaboration helped keep the scope and timelines on track. It was a balanced process where both teams were aligned toward making the platform more user-focused without changing the core product too much.

The End Result

The updates brought measurable improvements to user interaction and client communication on the platform. Within a short period, Verified Sitter started observing more engagement and structured feedback through surveys.

45% increase in user sign-ups after custom login/signup design
30% more users opted for subscription-based updates within the first two months
Over 300 survey responses collected, helping shape future features
Reduced support requests due to clarity in communication and timely notifications
Improved onboarding experience, validated through user testing feedback

The project demonstrated how Yii can support functional growth while keeping the base structure clean and efficient. The platform is now better prepared to evolve with user needs.