The USA-based client, working in the amusement industry, contacted SynapseIndia for the development of a management system - Portal Arcade Management Studio. The system helps amusement & arcade operators to get maintenance & support services for their gaming machines installed at various locations.
We developed a Laravel-based web application where subscribers (game parlor owners) can request for maintenance services through a built-in ticketing system. The admin assigns the request to a technician. Once the work is done, the ticket gets closed. For the smooth functioning of the whole system, our development team added various modules in it such as -
Our Laravel developers completed the web app development work as per the requirement and delivered it to the client within the given timeframe.