ISO 20000-1:2018
The ISO 20000-1:2018 is an international standard for IT service management that states the requirements of an organization for the development, implementation, monitoring, maintenance, and improvement of an IT service management system. The requirements that are mentioned in the document include the planning, design, delivery, transition, and improvement of services. This certification shows that SynapseIndia is a cloud service provider and it has implemented the right IT service management procedures and has the ability to meet customer requirements.
ISO 9001:2015
ISO 9001:2015 is a standard set by the International Organization for Standardization (ISO), an independent body that develops and publishes global standards. Synapselndia adheres to these standards to provide timely delivery of high-quality products and services, ensuring that our development work meets industry norms.
ISO 27701
ISO 27701 is an international standard for privacy protection, providing guidelines for organizations on how to manage personal information and comply with privacy regulations worldwide. Synapselndia's certification under this standard showcases our commitment to protecting customer data from even the most advanced intrusion methods.
ISO/IEC 27001
ISO/IEC 27001 is a set of standards for information security management that helps organizations safeguard their assets, including intellectual property, financial information, employee data, and third-party information. This is a top priority for Synapselndia.
CMMI Level 3
At Synapselndia, we strictly adhere to the CMMI Level 3 standards, which is the global benchmark for measuring the capability and maturity of an I.T. company. Our continuous improvement efforts align with the evolving business requirements.
Process & Product Audits
We conduct Process & Product Audits to maintain international quality standards. Our Process Audit ensures compliance with established processes, while our Product Audit provides an end-to-end functional assessment of a project. Our commitment to compliance and best-quality practices makes us a top choice for clients.
Testing / QC
Quality is a top priority at Synapselndia, and we ensure thorough testing of all projects during development. Our developers and programmers perform regular unit/component testing to guarantee 100% quality. Additionally, we practice "Peer Testing" to validate the project and eliminate any bugs.
Client Advocacy
At Synapselndia, we offer exceptional client representative services. Our client acts as a liaison between the client and the development team, ensuring seamless communication and quick resolution of any queries or concerns. This is what sets us apart from the competition.
HIPAA Compliance
HIPAA Compliance refers to a federal law mandating the establishment of global standards for safeguarding sensitive patient health information from unauthorized disclosure. All organizations, regardless of size (SMEs, startups, and Fortune giants), must implement controls to protect this information.
Quality in Business
Synapselndia is certified by the International Trade Council for Quality in Business. Our experts possess extensive knowledge in evaluating an organization's commitment to innovation, continuous improvement, and adherence to global best business practices. Our certified IT professionals offer high-quality solutions to clients, delivering optimal outcomes.
