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Website Development Case Study
Website development is the process of curating a website from scratch, it consists of several steps from design to implementation and finally maintenance of the final product. A successful result of a web development process is a complete website that meets the demands and requirements of the client.
Web development has changed considerably in the last few decades. Previously, it was just a collection of static web pages, but over time it has advanced to visually appealing and interactive websites and web applications that are capable of storing, manipulating, and accessing user data.
Read on to learn about JETEX, an aviation industry’s case study that benefited from developing its website. Also, understand what our website developers have done for JETEX.
What is JETEX?
JETEX is an aviation company based in the UAE that offers a wide range of services including ground handling services, travel planning, flight support, aircraft maintenance, etc. Since their launch in 2005, they have become world leaders in the business aviation industry. They have built a reputation for offering excellent solutions combined with a global network of strategically located operations centers. Along with its FBOs, JETEX has collaborative locations in Asia, USA, Europe and around the world.
About the JETEX Project
The customer was looking to develop a centralized fuel management system that JEXTEX hub staff can access, view orders, customer details, aircraft details, aircraft personnel details and consequently provide fuel supply to the respective aircraft.
JETEX currently provides fuel support to more than 2,000 airports across the globe. The customer was receiving fuel supplies from various suppliers at various prices and at various airports that will need to be managed centrally.
The system was also required to interface with a variety of fuel suppliers globally and manage inventory across different locations, identify price margins, etc. So, the client connected with SynapseIndia to get the best solution for his requirements.
Our team of dedicated and experienced developers worked on this project.
We developed the solution with the below-mentioned main modules. Have a look:
Supplier management and contract management
JETEX currently connects its customers with more than 300 aviation fuel suppliers around the world. The module offers CRM level capabilities in supplier management within the JETEX fuel management system. The system also provides contract and document management capabilities, thus capturing the agreements between the supplier and JETEX. The solution also connects with multiple providers through API integration to get the latest fuel prices in multiple locations.
JETEX currently offers aviation fuel at more than 2,000 airports worldwide. The module allows JETEX head office to define and manage locations, define hierarchy and role of staff members in various locations, staff member contact management.
Management of quotes and prices
This is the main module of the project, in which JETEX manages the pricing of different types of fuels in various places and various suppliers. The system is integrated with over 300 providers, these include API level integration with large providers and XLS based integration with smaller providers. Prices are handled differently according to different providers, these prices can be daily, weekly, 10 days, etc.
The system allows JETEX personnel to filter the location, type, and amount of fuel. Staff members can look up fuel prices, calculate prices based on margins/commissions, and send quotes to customers accordingly. The system also allows price negotiation. The system also provides the ability for JETEX staff to include fuel from different suppliers at different prices. Upon customer confirmation, the order is placed in the system and the system creates an agreement and stores it in the customer's CRM system.
The system also provides web services to different aviation management companies to access real-time fuel prices offered by the JETEX system and a third-party aviation management company places fuel orders through web services.
Customer CRM and contract management
JETEX supports more than 5,000 customers fed each year. The module allows customer information management, contact management, contract/agreement management. The module offers a number of reports including order history, aircraft fueling history, and prices charged based on prices from different suppliers.
Aircraft and fuel release management system
JETEX employees may manage information related to multiple aircraft scheduled at different locations. Staff members in different locations can view details related to the fuel that needs to be provided to different aircraft. Staff members can update aircraft fuel release and can view upcoming aircraft reports, fuel requests, aircraft details, flight crew details, etc.
With every website development, we start with the basic schematics to build the structure of the site. Then, after it is approved, we move on to the website mockup. This process may include actual images, colors, and customer prints. But sometimes mockups are built with dummy text to better show the design we're after. This was no different with JETEX. However, there were some interesting additions that our developers made for this project.
A very positive experience that we will take away from this project was working with this client. He was quick to respond and always passed on feedback to us as we were updating the site. It was great to have someone like that on the client side, helping us along the way.
The End Result
We and the wonderful people at JETEX are very pleased with the final product. It's something we are proud to have worked on and something JETEX deserves. Our team of developers learned a lot from this project, and we will carry it over to the next one.
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