“Open-source CMS platforms help you to create an online social community which helps businesses in their growth. These community platforms collect feedback from customers, provide peer-to-peer support, and allow members to create valuable personal relationships.”
Having the right community platform is important for your business, it will help you in creating your online marketplace which you can use to boost your business. An online social community helps the business in sustainable growth.
Community software helps the organization to create a community to connect and engage with your audience. Businesses can use community to scale up content marketing, collect feedback from the customers, offer peer-to-peer support, and allow members to create a valuable personal relationship.
An online community is certainly a powerful business tool but selecting the right community platform can be challenging.
The best community platform offers social network solutions, is easy to customize, uses modern design practices, and is supported by moderation capabilities and powerful gamification. In addition, it increases member growth and offers users a seamless experience by taking care of maintenance, hosting, and security.
Below we have discussed some of the best open source CMS platforms that will help you to build an online social community.
It is one of the best platforms to build an online community. Users prefer Thinkific because of its variety of features such as drag-and-drop editor, payments, and course management.
If you want to have your own social community where you enjoy the authority of managing and controlling data, then this platform is best for you. Moreover, you can share any type of content including articles, videos, and courses.
With the help of analytics, you can evaluate the performance of your content and can check whats working for you and where you can make improvements.
Mighty networks bring the community of entrepreneurs and creators on a single platform. It connects community members with sub-groups, activity feed, chat, messages, and more. Mighty networks have a rich CMS which allows users to create articles and embed images and videos. The platform is popular because it improves community engagement and is user-friendly.
Tribe platform is apt for both creators and brand-led communities. It supports both web and mobile browsers. The platform is highly customizable, you can customize it as per your brand image. It even allows you to convert certain components like groups, activity feed, posts etc. into widgets and easily embed them inside your website as well as a product.
Discourse needs no introduction, it's an open-source forum software for discussions. It has a cloud-hosted version as well.
Spectrum makes it possible for you to launch a free and public community that offers real-time chat-like conversation. Simultaneously, search engines can index and discover the conversations on Spectrum.
This creates the best of both worlds- threaded discussions and real-time chat.
However, you cannot customize the communities built on Spectrum on the basis of your branding. For instance, you cannot host a community under your custom domain.
And when it comes to reporting, integrations, and analytics, it is somehow restricted.
Slack is a messaging and collaboration tool, although organizations across the globe are using it for developing communities for professionals.
Although Slacks plans are also available free, you easily hit the limits in the free plan.
Slack does not allow building of public communities, consequently, people cannot discover your community through search engines. Apart from that, Slack does not have any analytics feature or customization capability.
A community platform enables you to create an online space for your members where they can interact with each other. It's a safe and secure online space where they share knowledge, help each other, and develop a valuable personal and professional network.
Whether you are developing a membership site, creating a community for your online course or just wanted to have an online place for your customers to interact; you need to have the best software to make it happen.
In this blog, we have discussed some of the best community solutions on the basis of ease of use, features, growth, and potential.
But when it comes to choosing the community platform for your business it completely depends on your specific business needs.
It is also important to consider your business goals and how the community platform can help you measure success.
Surbhi Vats is an experienced IT blogger, her blogs has been published on sites like Medium. Her keen endeavors to know and understand current industry trends has helped users to comprehend regular uproars happening in the industry. Also, organizations around the globe recognize her knowledge-oriented blogs. She is a tech expert who is capable of engendering business growth.